Information we gather to run your account
When you open an account we ask for your mobile number, a password and a payment method — typically your bKash, Nagad or Rocket wallet number. We store that wallet identifier so repeat deposits clear automatically without re-entering it every time. Each time you request a
-
1
withdrawal we log the transaction amount, the destination wallet and the timestamp to meet verification requirements. We also collect device and browser data — operating system, IP address, screen size — so we can serve the correct mobile or desktop layout and flag unusual login patterns.
-
2
Session cookies keep you logged in while you move between the sportsbook, live tables and slot rooms. We do not sell your contact details or wallet identifiers to third parties. Payment processors see only the transaction record they need to release funds; game studios see a
-
3
hashed session token, not your personal information. If local law in Bangladesh or your jurisdiction requires us to verify identity before processing large withdrawals, we will ask for a national ID or utility bill at that stage — we explain the threshold and documents in the
-
4
account-verification email when it applies. All data sits on secure servers; access is restricted to support staff who handle withdrawal approvals and account-security reviews. We retain transaction logs for regulatory and dispute-resolution purposes and delete inactive accounts after the period specified by payment-network rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.